Help Center - Opening Older Projects 2

I cannot open my After Effects project.

There are several things that you can do to revive your project file.

A1- Make sure you are working with the current version of our software. If you are unsure whether you are using the latest version, download the software again by going to our Support > Download Software page.

A2- Don't use AE's auto save feature, instead use AE's Save As command or the Save and Increment command each time you save. This will give you a series of backup files in case your project gets corrupted.

A3- You should also be aware that when a crash occurs and you are asked if you would like to save the project, you should never save that file. This will only save the project in the state that caused a crash. So it won't ever open.

A4- There are a couple of things you can do to try and salvage the project.

First of all, you can try opening the project with the Caps Lock key on. This will prevent the comp window from updating and will sometimes allow the project to open.

A5- Close After Effects and rename the /Documents/Zaxwerks/ to another name. For example, rename the "ProAnimator" folder to "ProAnimator OLD". Then, relaunch After Effects and try re-opening the project file.


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