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A1- If you are trying to make 3D objects out of an Illustrator file containing text, remember to Create Outlines on the text before saving the file.
A2- When saving the Illustrator file, be sure to turn off the "Use Compression" checkbox. This option is located in the Illustrator Options window after entering your file name.
A3- Check to see that there are no placed images in the file. If you have a jpeg image as a background, you will need to delete the jpeg image from the project file.
Be sure to check out the video The Very Basics of Creating Vector Art for more help.
If you are still running into issues, watch the advanced tutorial about how to import an Illustrator file HERE.